“As the national child protection charity, the ISPCC has long set the standard in both advocating for, and implementing our own, robust volunteer recruitment & safeguarding procedures.
Last year, ISPCC’s Childline volunteers responded to almost 400,000 contacts from children and young people who needed help, support and a listening ear.
In 2016, we decided strategically we wanted to future-proof our volunteer recruitment processes, while at the same time effectively mitigating risk.
Choosing Complyfile was an easy decision to make. They speak our language, understanding the importance of the gold-standard that is volunteering with the ISPCC.
What’s more, they’re laser focused on making our administrative lives easier; aren’t afraid to make constructive suggestions on areas for improvement; and provide exceptional ongoing support to our team nationwide. This commitment from the team at Complyfile is second to none.
We’ve seen tangible results deploying the Complyfile solution, with ISPCC administrators around the country reporting a dramatic reduction in admin time spent recruiting volunteers, and we now have a standardised and first class system in place to recruit volunteers that has the safety and wellbeing of our client group as its main focus.
Bottom line? That means more ISPCC time being better spent on the delivery of services, dealing with wide-ranging issues and concerns of children and young people nationally.
If you’re looking for a committed partner to help your administrative and senior management team take the volunteer experience to the next level, then I couldn’t recommend Complyfile highly enough.”